Shipping policy
Shipment processing time
All Devil Dog Pet Co orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Orders are typically processed and shipped on Monday, Wednesday and Friday.
Shipping rates and delivery estimates
$6.99 flat rate shipping cost for all orders under $59
For any order over $59, shipping is free.
Depending on the physical size of the order, we use either USPS First class which normally takes 2-4 business days to deliver.
Or we use Priority shipping which typically takes 1-3 business days to deliver.
Shipment to P.O. boxes or APO/FPO addresses
We do accept orders to PO boxes and APO/FPO addresses
Shipment confirmation and order tracking
You will receive an email notification when your order has shipped. That notification will include the carrier used and a tracking number.
International Shipping Policy
Due to the nature of this product, we currently do not offer international shipping
Returns Policy
We have a '100% Happy Tails Guarantee'
If for whatever reason you or your pup are not happy with any product you receive from us, contact us and we will work with you to ensure you are happy. Every situation is unique so every resolution is unique.
Whether it is a refund, a replacement or both, you have our word that we will fix any problems that may arise.
We can't promise that every transaction will be perfect but what we can promise is that we will always work to fix any issues that may come up.